FAQ

YOU HAVE QUESTIONS? WE HAVE ANSWERS!

COVID-19 INFORMATION

For the latest safety guidelines, please review our enhanced venue protocols at https://www.thehifidallas.com/safety-guidelines .

 

For all ticketed events, please note the following updated policies:

Face coverings are strongly recommended for fans who are not fully vaccinated, unless actively eating or drinking, per CDC guidelines.

 

To reduce staff contact with guest belongings, note our Clear Bag Policy:

  • Clear plastic, vinyl or PVC bags (maximum size: 12"x6"x12")
  • Small clutch bags approximately the size of a hand (maximum size: 4.5"x6.5")
Can I rent The HiFi for a private event?

We have multiple spaces and can cater to groups of 25-1000 for special events. Our event specialists are ready to talk to you and help take your event to the next level.

 

 

Please contact our special events team at (214) 438-2032 or hifievents@livenation.com for more information.

 

 

You can also check out our special events offerings here: https://www.thehifidallas.com/events.

How do I buy tickets to upcoming concerts?

Once tickets go on sale, you can purchase tickets here on our website or visit www.ticketmaster.com or www.livenation.com.

Will you have parking?

Both self-parking and valet services will be available for purchase on site.

 

Self-parking is available in the lot located at 1333 N Stemmons Fwy at the intersection of Inspiration Drive & N Stemmons Fwy.

 

Parking is not included in the price of the event ticket.

 

*Limited parking spaces available. We advise you carpool with others or utilize a rideshare service.

How can I get a job at The HiFi?

The HiFi Dallas will also bring new job opportunities for those looking to pursue a career in venue and event management. The club will be hosting a job fair on August 6 & 7, 2021 for new roles open at the venue. Those interested are encouraged to keep an eye on The HiFi’s website and social media channels. 

 

You can also check out career opportunities at livenationentertainment.com/careers

How do I find out about VIP seating options at The HiFi?

The HiFi has some truly amazing ways to experience a show!

 

 

For VIP programs you can contact our team at (214) 978-4867 or hifivip@livenation.com.

 

 

For more information about our VIP options, visit here: https://www.thehifidallas.com/vip-seating.

Where is The HiFi located?

1323 N. Stemmons Fwy, Dallas TX 75207.

 

In the Design District next door to the Mavericks training facility.